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Breastfeeding Friendly Charles Sturt


While breastfeeding is unanimously recommended for the wellbeing of mothers and babies, the fact that Australian breastfeeding rates fall well short of recommendations indicates that many families face challenges along the way. We felt it was important to hear the voices of local parents, and so in 2015 Charles Sturt worked with Zockmelon to consult with over 100 local parents and over 20 Council staff. The web post reached over 1800 people.

We thank the community for your time and effort, and we are now working to implement your suggestions wherever possible. This page will provide you with an update on actions we have taken as a result of your feedback.

The consultation report can be found here:
Opal Charles Sturt Breastfeeding - Consultation Results

We collaborated with OPAL Campbelltown to convert feedback from our communities in to a visual guide. The guide is for businesses and planners around creating breastfeeding supportive environments.

The guide, Picture Perfect can be found here:
Picture Perfect

We have been working hard to ensure local services and businesses display the breastfeeding welcome here sticker. To date, over 50 local sites display the sticker.

You also highlighted the need for good local information on support services such as lactation consultants and breast pump hire, and we have collated that information below.

Online Resources

While many online and social media groups provide excellent support and information, these links are widely recognised as peak bodies in the field.

Australian Breastfeeding Association (ABA)
The ABA offers a range of services to members and non-members (membership prices range from $55-$70 for one year), including:

  • Breastfeeding education classes (members only)
  • Breast pump hire (50% discount for members)
  • Email counselling (members only)
  • Local support groups (unlimited attendance for members, non-members welcome to attend as visitors)
  • Locations of public baby care rooms and ‘Breastfeeding Friendly Venues’ for you to have confidence when going out

ABA Venue Listings of public baby care rooms and breastfeeding family venues:

Venues which are Breastfeeding Friendly

Venues which have an accredited baby care room

More Information: Australian Breastfeeding Association OR contact the Western Adelaide ABA representative, Kim Grantham on 0418 522 223 or email:

Child and Youth Health Website
Find reliable information on hundreds of topics including; pregnancy, breastfeeding, child and teen health.
More information:

Help Lines

Australian Breastfeeding Association - Breastfeeding Helpline - 1800 686 268
Speak to a trained volunteer counsellor (all with personal breastfeeding experience!), for reassurance and information on how breastfeeding works and help in overcoming common hurdles.

More information:

SA Parent Helpline - 1300 364 100
Speak to a qualified child health nurse for information on health, behaviour, nutrition and parenting (for parents of children aged 0-12 years).

More information:  or call 1300 364 100.

Healthdirect Australia, GP Helpline - 1800 022 222
Receive after hours medical advice from a registered nurse. Based on symptoms you may then be offered a call back from a GP (general practitioner).

More Information:

Perinatal Anxiety & Depression Australia (PANDA) – 1300 726 306
Speak to a trained counsellor (with their own personal experience in perinatal depression and anxiety) about pregnancy, birthing, parenting and relationship concerns, or if you are just not feeling like yourself.

More information:

Beyond Blue – 1300 22 4636
Support for antenatal and postnatal depression and/or anxiety. Talk to a trained counsellor over the phone, via email or online chat.

More information:

Translating and Interpreting Service (TIS) - 131 450
If you require an interpreter please contact TIS and ask them to phone the helpline.

More information:

Lactation Consultants

What do they do?

Lactation consultants are experts on:

  • Infant position, latching and other sucking problems
  • Weaning
  • Treatment for sore, cracked nipples
  • Multiple births                         
  • Increasing milk supply
  • Mastitis                                 
  • Breast pumps, expressing and storing milk
  • Infants with medical conditions (premature birth, cleft palate)

When to call a lactation consultant?

If you:

  • have or are expecting multiple babies
  • have previously experienced difficulties with breastfeeding
  • and/or your baby are having a hard time with breastfeeding
  • are experiencing difficulties with breastfeeding
  • are worried about you milk production/supply

Where to find a lactation consultant?

Public lactation consultants are available through some public health services. Most hospitals offer free lactation consultations to new mothers up until their baby is 8 weeks old, dependant on hospital policy. This service is sometimes available to mothers with older babies on referral from the emergency and paediatric departments.

Mothers with older children are referred to public health services such as the Child and Family Health Service (CaFHS). Child and Family Health Service has clinics across South Australia, and some clinics have lactation consultants. Call CaFHS on 1300 733 606 to see if a lactation consultant is available at your nearest clinic. Fees apply, but Medicare rebates may be available.

Private lactation consultants are also an option, and rebates are available from some private health care providers. Search the Lactation Consultants of Australia and New Zealand (LCANZ) online database to find qualified lactation consultants near you. LCANZ also provides a brief introduction of the consultant’s areas of interests, qualifications and experience to help you find the best fit for your situation. Some consultants will travel to you and may also offer Skype conversations.

More information:

Breast Pump Hire

You asked us to post information on the various services that offer breast pump hire in the West. While several options are available, Council is not able to verify the quality of every provider. Your local ABA representative, or Child and Family Health Service would be best placed to advise on local hire options, and also to provide the advice and support needed when using this equipment.

Please find the relevant contact details below:

Child And Family health Services (CaFHS) phone 1300 733 606

Australian Breastfeeding Association (ABA), Western Adelaide Area
Contact Kim Grantham on or check out their information on the ABS website:

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